RTS Performance
1. Introduction
Welcome to RTS Performance. By accessing this website and purchasing our products, you agree to be bound by the following Terms & Conditions.
These terms govern your use of our website and the purchase of all products supplied by RTS Performance.
2. Products & Use
RTS Performance supplies high-performance automotive, industrial, and specialty lubricants.
By purchasing from us, you acknowledge that:
- Our products are technical and application-specific
- Correct product selection is essential for safe and effective use
- You are responsible for ensuring compatibility with your vehicle or equipment
If you are unsure, we recommend contacting us before purchasing.
3. Pricing & Availability
- All prices are listed in South African Rand (ZAR)
- Prices are subject to change without notice
- Product availability is not guaranteed and may change at any time
We reserve the right to:
- Correct pricing errors
- Cancel orders affected by incorrect pricing or stock issues
4. Orders & Payment
Orders are only confirmed once:
- Full payment has been received, and
- The order has been processed by RTS Performance
We reserve the right to:
- Refuse or cancel any order at our discretion
- Cancel orders suspected of fraud or misuse
5. Shipping & Delivery
- Delivery times are estimates and may vary
- RTS Performance is not liable for delays caused by third-party couriers
Risk passes to the customer upon delivery.
It is the customer’s responsibility to:
- Ensure accurate delivery details
- Inspect goods upon delivery
6. Returns & Refunds
Returns are governed by our Returns & Refund Policy.
Key points:
- Returns are accepted within 7 days if products are unopened and unused
- Opened or used lubricants cannot be returned
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect
7. Product Liability & Usage
RTS Performance is not liable for:
- Incorrect product selection
- Improper installation or application
- Use of products outside manufacturer recommendations
- Damage caused by mixing incompatible lubricants
All products must be used according to manufacturer specifications.
8. Limitation of Liability
To the fullest extent permitted by law:
RTS Performance shall not be liable for:
- Indirect or consequential damages
- Loss of income, business, or profits
- Damage resulting from misuse of products
Our total liability is limited to the value of the product purchased.
9. Warranties
Products may carry manufacturer warranties where applicable.
RTS Performance:
- Does not provide additional warranties beyond those offered by the manufacturer
- May require products to be inspected before warranty claims are approved
10. Intellectual Property
All content on this website, including:
- Text
- Images
- Branding
is the property of RTS Performance and may not be used without permission.
11. Privacy
Any personal information collected is used solely for:
- Processing orders
- Customer communication
We do not sell or share customer data with third parties, except where required to fulfill orders (e.g., couriers).
12. Governing Law
These Terms & Conditions are governed by the laws of South Africa, including the Consumer Protection Act (CPA).
13. Changes to Terms
RTS Performance reserves the right to update these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of any changes.
14. Contact Information
For any questions regarding these Terms:
📧 reddytsperformance@gmail.com
📞 +27 71 899 9418